Cancellation & Refund Policy

     We thank you for shopping @ Aadhiraibrassdecors.com

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• If the wrong item is delivered to you (wrong size or incorrect quantity Immediately contact aadhirai brass decors customer care.)

• For products to be eligible for return, they must be in the original unused condition. A copy of the purchase receipt is required for the return and refund request to be accepted.

• Call for return must be raised within 2 days from the date of delivery. Products can be returned within 7 days from the date of delivery only.

• Return and refund is not applicable for custom orders.

• In exception cases, if the product doesn't meet your requirement, then return can be accepted but refund is not possible. Instead, an exchange option is .The shipping charges on returns are to be borne by the customer.

• Cancellation of orders must be done within 24hrs from the time of order for the customer to be eligible for a refund.

• In case of partial cancellation, only gift cards can be issued for the specific amount. Refunds are not applicable.

• Refunds will be processed only after the products are completely examined and approved by our quality control team. 

• Refunds are not applicable for delay in delivery of products. 

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